Forum Discussion

WWelde's avatar
WWelde
Regular Visitor
6 years ago
Solved

Is the Timeout Value for the automatic refresh customizable?

I got an error in my automatic refresh:

 

Failed: There was an error when processing the data in dataset. 

Data source error: The XML for Analysis request time out before it was completed. Timeout value: 7200 sec. Table: [Table Name]

 

This happens relatively frequently and I'm working on the root of the problem, but was wondering if I can lower the Timeout value from 2 hours to something else - say 15 minutes? This would make my life a little easier! 

 

Best regards,

 

Willie

Need Help
  • v-eachen-msft's avatar
    v-eachen-msft
    6 years ago

    Hi WWelde ,

     

    I am afraid that you could not do it currently. I suggest you to vote for this idea which is the same as yours.

     

4 Replies

  • GilbertQ's avatar
    GilbertQ
    Super User
    6 years ago
    Hi there

    What I would suggest is to look at why the data is taking so long to be returned before the timeout?

    As far as I know there is no way to change the timeout setting in the Power BI Service.

    You might be able to change the timeout setting on the On-Premise Data gateway.
    • WWelde's avatar
      WWelde
      Regular Visitor
      6 years ago

      Thank you! I will look into the gateway settings just in case I can find a setting in there. 

  • v-eachen-msft's avatar
    v-eachen-msft
    Community Support
    6 years ago

    Hi WWelde ,

     

    I am afraid that you could not do it currently. I suggest you to vote for this idea which is the same as yours.

     

    • WWelde's avatar
      WWelde
      Regular Visitor
      6 years ago
      Thanks for the information! I voted - it would be a nice feature.