Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
6 years ago

intermittent refresh failures: Data source timed out

Hi All,

 

I am getting "intermittent refresh failures: Data source timed out" erro so frequently.

 

Can anyone let me know the reason and solution for this?

 

Thanks & Regards,

Muni.

 

Need Help

4 Replies

  • venal's avatar
    venal
    Memorable Member
    6 years ago

    Anonymous 

    May i know the data source you are using for the report?

    Connectivity Mode (Import/Direct Query)?

    Is Scheduled Refresh or On-demand Refresh, which one is failing?

    What is the Gateway version you are using, if it is the older version please try to upgrade it to the latest version and try to re-pro the issue.

     

    BR

    venal.

    • Anonymous's avatar
      Anonymous
      Not applicable
      6 years ago

      Hi Venal,

       

      Thanks for your time.

       

      PFB details:

       Data Source                  : Hadoop

      Connectivity Mode        : Import

      Scheduled/On-demand : Scheduled

      Gateway version            : July version

       

      Regards,

      Muni.

       

  • v-diye-msft's avatar
    v-diye-msft
    Community Support
    6 years ago

    Hi Anonymous 

     

    Please try the solution provided by venal , and then test below workaround:

    1. Edit your report, in settings/options delete the data cache
    2. Save your report to My Workspace
    3. Perform a manual refresh there, if the report refreshes FINE then redeploy the report again to the correct workspace.  This fixes caching issues

    if the issue still exists, please kindly raise it as support ticket for better advice:

    https://powerbi.microsoft.com/en-us/support/