Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
9 years ago

how to change cloud server location?

My company is in Brazil, and all Power BI data is stored in Brazilian cloud.
But all my raw data servers are inside USA, and I would like to change the server location of published reports to USA.

So far, I find out the location is the same as the tenant, so I must change the tenant location.

Is this correct? Is the tenant location that rules the power bi service location?
How do I change the tenant location?

How do I change the PBI Cloud location?
So far, all I see is information on where my data in stored, never saw an option to change the server location...
http://o365datacentermap.azurewebsites.net/

 

 

 

 

 

 

Need Help

5 Replies

  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    Icon for Community Support rankCommunity Support
    9 years ago

    Hi Anonymous,

     

    When to use Power BI tenant migrate process: When a customer having a least ONE Pro license of Power BI need to remap the users from one Power BI cluster region to another one. The process cannot be done for customer having only Free licenses. 

     

    Please note that you will lose all their data and all gateways to connect to data will need to be renewed in this process.

     

    If you still persist migrating Power BI , I would suggest you create a support ticket and let Microsoft engineers assist you finish this process.

     

    Best Regards,
    Qiuyun Yu

    • Anonymous's avatar
      Anonymous
      Not applicable
      9 years ago

      Thanks for your reply.

      Our client got a couple of PRO licenses. I understand the need to re-configure the gateways associated.

      Is this the only way to change the location? Only by getting a support ticket?

      Are you from Microsoft? Official associated third-party? Regular forum user?

      • v-qiuyu-msft's avatar
        v-qiuyu-msft
        Icon for Community Support rankCommunity Support
        9 years ago

        Hi Anonymous,

         

        The way to change Power BI region location will involve lots of internal process, I'm a forum support engineer, it's better to let dedicated engineer help you. As you have Pro license, it's free to open a support ticket.  :smileyhappy:

         

        Best Regards,
        Qiuyun Yu