Forum Discussion

mhambalek's avatar
mhambalek
Icon for Helper I rankHelper I
8 years ago
Solved

Hourly Refresh?

I've installed an on-premise gateway for connecting PBI to Netsuite using ODBC.  Works great.  However, I'm only able to schedule the dataset refresh weekly or daily.  The drop-down only has those tw...
General Comment
  • GilbertQ's avatar
    GilbertQ
    8 years ago

    Hi mhambalek

     

    In the Dataset settings under Schedule Refresh, you have to click  on the Add another time as shown below.

     

mhambalek's avatar
mhambalek
Icon for Helper I rankHelper I
8 years ago

Thanks GilbertQ and Anonymous,

 

I have a Pro license and the dataset is scheduled under my account.  The other users of the dashboard/reports don't have to be Pro, right?  Or do they have to be Pro to do a manual refresh?

 

Also, when I click the Refresh button at the top of a report it doesn't confirm that the refresh has started.  Is that normal?  I see it in the refresh history as in process though.  I would expect a confirmation or something after clicking that button.

GilbertQ's avatar
GilbertQ
Icon for Super User rankSuper User
8 years ago
Hi there.

Yes all users who want to view the report or dashboard will require a Pro license.

Also when you click Refresh at the top of the report that only refreshes the cache for the report.

If you want to refresh the dataset you have to go into the dataset and click on Refresh Now. As well as having your dataset connected to a gateway