Forum Discussion

MikeMcG's avatar
MikeMcG
New Member
4 years ago
Solved

Get Data Missing and Navigation Pane expand collapse Icone missing

Hi Folks

 

First time this has happened, but I can't see the "get data" option.

I think this is because the Navigation Pane has collapsed, but I can't see the expand/collapse icon, see picture below. 

 

 

  • Anonymous's avatar
    Anonymous
    4 years ago

    Hi MikeMcG 

    The icon circled in the screenshot is used to hide or extend navigation . If you don't have this icon, you can clean up your browser cache and log back in to try it out . 

    Best Regards,
    Community Support Team _ Ailsa Tao
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

     

4 Replies

  • tnc's avatar
    tnc
    New Member

    I have also seen this issue with 3 accounts in the last month. Using Edge or Chrome and flushing cache does not help and logging on to a different PC does not help and unlicense the user with PowerBI pro then relicensing does not help.

    • davidsch99's avatar
      davidsch99
      New Member

      I tried the solutions and could not get the expand icon either

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi MikeMcG 

    The icon circled in the screenshot is used to hide or extend navigation . If you don't have this icon, you can clean up your browser cache and log back in to try it out . 

    Best Regards,
    Community Support Team _ Ailsa Tao
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

     

    • EoinB's avatar
      EoinB
      New Member

      Hi, Does anyone have this solution as the one that is listed is not the solution.

       

      I dont have the expand option and also missing the Get Data button