Forum Discussion
Gateway timeout issue
Hi,
Recently I updated server host(ip) and updated power bi desktop with new ip from data source settings.
Then refreshed data and successfully received data from new server.
I had to recreate power bi gateway cluster since it unable to edit the server.
Issue is since then I can't refresh data from scheduled refresh or demand refresh, Its getting timeout error.
Do you guys have any suggestion ? It worked fine earlier, gateway also connected.
Thanks
4 Replies
- GilbertQSuper User
Hi Anonymous
I would suggest making sure that the new gateway server has got enough resources and has good speed to access the data source?
- AnonymousNot applicable
Hi GilbertQ ,
It worked fine last day before ip change. Is their anything we can do ?
Thanks
- GilbertQSuper User
Hi Anonymous
I would chat to your network Admin to see why changing to the new IP address is slower.
- AnonymousNot applicable
Sure, I will check that and mark your answer,
Thanks