Forum Discussion
Gateway stopped working - SSL certificate error
Hi,
The certificate is placed in the Trusted Root Certificarion Authorities, both under the certmgr.msc and certml.msc.
The account has the access, since the project runs normally in Power BI Desktop. The issue is only when I try to create the connection.
I've contacted the database manager and IT manager, to check if the issue is on the database or proxy/firewall.
But, since I can connect to the DB normally on PBI Desktop, I have to think that the problem is on PBI Service
- v-sgandrathi1 year ago
Community Support
Hi cgapmmg,
Thank you for reaching out to the Microsoft Fabric Community forum.
Ensure the data source configuration in Power BI Service matches Power BI Desktop, including connection strings, server names, and database names.
Update the on-premises data gateway to the latest version to avoid connectivity issues.
Confirm and re-enter correct credentials in Power BI Service under dataset settings if needed.
Regards,
Sahasra.- v-sgandrathi1 year ago
Community Support
Hi cgapmmg,
May I ask if you have gotten this issue resolved?
If it is solved, please mark the helpful reply or share your solution and accept it as solution, it will be helpful for other members of the community who have similar problems as yours to solve it faster.
Thanks for using Microsoft Fabric Community Forum.
- v-sgandrathi1 year ago
Community Support
Hi cgapmmg,
May I ask if you have gotten this issue resolved?
If it is solved, please mark the helpful reply or share your solution and accept it as solution, it will be helpful for other members of the community who have similar problems as yours to solve it faster.
Thanks for using Microsoft Fabric Community Forum.