Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
3 years ago

Gateway or datasources not reachable

Hello. 

My gateway is online but my datasource is offline. 

How do I resolve this? 

Now, I cannot see the content of the reports that I publised in the Power BI service. 

1 Reply

  • ichavarria's avatar
    ichavarria
    Icon for Solution Specialist rankSolution Specialist

    Hi Anonymous,

     

    There are really multiple options of why this is happening. I would suggest you to follow this official Microsoft troubleshooting information: Troubleshoot gateways - Power BI | Microsoft Learn. If the issue is still happening after following the doc, let me know and send me the error so I can provide further troubleshooting steps. 

     

     

    Best regards, 

    Isaac Chavarria

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