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AndrewPF's avatar
AndrewPF
Icon for Helper V rankHelper V
3 years ago

gateway on virtual machine

I have a number of reports which connect to SmartSheet and/or a ClickHouse DWH, and I have two gateways: one on my machine, and one on a virtual machine.  My gateway works for all the reports.  The...
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blopez11's avatar
blopez11
Icon for Super User rankSuper User
3 years ago

It is really hard to tell without seeing the config for the gateway data sources.  However, I don't believe you need to use a gateway for Smartsheet, as it is a cloud source.  From the error message, it looks like the gateway on the VM cannot access one of your sources.  Make sure all sources are accessible from the VM.  I don't know anything about ClickHouse, so if you could provide how it is accessed (i.e. web, internal, etc.).