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Lorentz_'s avatar
Lorentz_
Regular Visitor
7 years ago
Solved

Gateway issue

In this last week I get this error during dataset update. No error occurred instead using Power BI Desktop I updated the gateway last version but the error still exist. I tried with a new gataway conn...
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  • Anonymous's avatar
    Anonymous
    7 years ago

    Lorentz_ The specific error seems to be related to the Gateway not being able to communicate with the SQL Server, here is a good article of things to check between the servers where gateway is vs. SQL -> https://www.mssqltips.com/sqlservertip/2340/resolving-could-not-open-a-connection-to-sql-server-errors/

    You mention you are in a cloud, but I assume that means (Infrastructure as a Service) so I believe while the above is still relevant since you are using gateways etc. In any case, I would dig into it from the back end if nothing has changed on the front.

Anonymous's avatar
Anonymous
Not applicable
7 years ago

Lorentz_ The specific error seems to be related to the Gateway not being able to communicate with the SQL Server, here is a good article of things to check between the servers where gateway is vs. SQL -> https://www.mssqltips.com/sqlservertip/2340/resolving-could-not-open-a-connection-to-sql-server-errors/

You mention you are in a cloud, but I assume that means (Infrastructure as a Service) so I believe while the above is still relevant since you are using gateways etc. In any case, I would dig into it from the back end if nothing has changed on the front.

  • Lorentz_'s avatar
    Lorentz_
    Regular Visitor
    7 years ago

    Anonymousthanks a lot. Your opinion makes sense. I'm going to check what happened in the past few days.