Forum Discussion

cassidy's avatar
cassidy
Power Participant
4 years ago
Solved

Gateway Issue

Anyone out there having possible Gateway issues on the US West Coast?

 

Around 6 a.m. PST, my normal 2 minute Service to Gateway Dataflow ran for 2 hours without completing, can't get it to go through.

 

Updated/restarted Gateway.  Query runs fine locally without a Gateway/Service involved.

 

Thanks

  • A mind-blowing 24 hours.

     

    The issue resolved on it's own 24 hours later, Microsoft rep could not come up with a cause.

     

    I had a copy of the Dataflow running in a different Workspace in the same Capacity, 0 issues over the 24 hours, while the original continued to perform terribly (as much as 5 hours longer to refresh).

     

    This led us to believe it was literally the Workspace itself with an issue, yet nothing about that Workspace changed or differed from the others.  No idea.

8 Replies

  • bcdobbs's avatar
    bcdobbs
    Community Champion

    I had a weird issue yesterday where a normally quick data flowrepeatedly hung in the same way.

     

    Mine was running in a premium per user workspace. I dropped the workspace to pro and then put it back and all was fine again. Did post on the forum but had no responses.

    • cassidy's avatar
      cassidy
      Power Participant

      This is a Premium Per Capacity workspace.  That's kinda terrifying to drop it to Pro and put it back as it's a critical workspace...any possible issues doing that?

      • bcdobbs's avatar
        bcdobbs
        Community Champion

        Mine was a small set of dataflows with no actual models! Afraid I couldn't comment on implications without knowing data volumes and any incremental load setups.