Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Gateway error

Dear Colleagues help us solve this problem
When trying to connect the data source xlsx file an error is output.
The credentials are correct

 

6 Replies

    • Anonymous's avatar
      Anonymous
      Not applicable

      Russian

      and in English:

      Failed to connect: an error occurred while trying to connect to. Information: "this data source Could not be registered for gateway instances in this cluster. For more information about specific errors for each gateway instance, see below.".Hide details
      Action ID:
      bf1d0895-ca0b-46eb-977c-b0ffca8daffb
      Request ID:
      1465049f-5ef2-6ab8-ece3-82b0212637a6
      Cluster URI:
      https://wabi-west-europe-redirect.analysis.windows.net/
      Status code:
      400
      Error code:
      DMTS_PublishDatasourceToClusterErrorcode
      Time:
      Fri Aug 28 2020 08: 37:34 GMT+0300 (RTZ 2 (winter))
      Service version:
      13.0.14163.65
      Client version:
      2008.3.02479-train
      SBSV:
      An error occurred in the data gateway.
      Basic error message:
      The parameter is incorrect.
      DM_ErrorDetailNameCode_UnderlyingHResult:
      -2146893785

      • GilbertQ's avatar
        GilbertQ
        Icon for Super User rankSuper User
        The error is that it cannot use the parameter to connect from the Gateway Server to the file location of the Excel file.
  • Hi there

    Can you confirm that the Gateway can connect ot the Excel file?
    • Anonymous's avatar
      Anonymous
      Not applicable

      Yes