Forum Discussion

gusdahu's avatar
gusdahu
Icon for Helper IV rankHelper IV
7 years ago

Gateway Connectivity Issue

Power BI Community,

 

I recently published a dashboard into my workspace. However, I am getting the rejection shown below:

 

How would I resolve this issue?

 

Regards,

Gus Dahu

 

 

 

Need Help

7 Replies

  • rafaelmpsantos's avatar
    rafaelmpsantos
    Icon for Responsive Resident rankResponsive Resident
    7 years ago

    See in your computer if the gateway services is running. 
    Services>On-Premises data gateway, and iss if the status is Running or something like that. 
    Open the gateway app in your computer and see if is running and ok.


    • gusdahu's avatar
      gusdahu
      Icon for Helper IV rankHelper IV
      7 years ago

      Hi rafaelmpsantos,

       

      Thank you for your response.

       

      Where/how do I access the gateway app located on my computer?

       

      Regards,

      Gus Dahu

      • rafaelmpsantos's avatar
        rafaelmpsantos
        Icon for Responsive Resident rankResponsive Resident
        7 years ago

        only in windows menu type "on-premises" and it will appear