Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
4 years ago

Gateway Connection Issue:

I have added a website url as a gateway and the connection to it is successful. However, when I go to "schedule refresh", I cannot select the web gateway I have created, only "personal gateway", which is my own computer.

Moreover, the data source credentials still show me 2 excel files that I had once uploaded as datasets and later removed. 

 

Help is appreciated.

Need Help

2 Replies

  • v-luwang-msft's avatar
    v-luwang-msft
    Community Support
    4 years ago

    Hi Anonymous ,

    I can't restore your specific steps, you can see my actions.

    Step1，configure gateway（I only started the standard gateway on the PC client):

     

    Step2,create report base on the web url and publish then,see the below ,the gateway is what I configure before:

     

     

     

    You can try to select a new web url and follow my steps to try it, I hope this is useful for you.

     

     

    Best Regards

    Lucien

  • v-luwang-msft's avatar
    v-luwang-msft
    Community Support
    4 years ago

    Hi Anonymous ,


    Has your problem been solved, if so, please consider Accept a correct reply as the solution or share your own solution to help others find it.

    Best Regards
    Lucien