Forum Discussion

vkarumanchi's avatar
vkarumanchi
Helper I
6 years ago
Solved

First incremental refresh time out error(SAP HANA source)

Dear Team,

I got the following error in the first incremental refresh after refresh run for 2 hours( My data source is SAP HANA database), can you help me out, what timeout is that?

 

{"error":{"code":"DM_GWPipeline_Gateway_TimeoutError","pbi.error":{"code":"DM_GWPipeline_Gateway_TimeoutError","parameters":{},"details":[],"exceptionCulprit":1}}}

 

Thanks,

Vara

Need Help

2 Replies

  • lousegers's avatar
    lousegers
    Resolver I
    6 years ago

    Hi vkarumanchi ,

     

    You can get a more detailed description if you download your Power BI data gateway logs.

    You can do this by making use of the PBI gateway gui on the machine the gateway is installed on.

     

    I'm assuming there is a gateway timeout due to invalid credentials. In any case,the gateway can't be reached. Updating to the latest data gateway is always a good idea. Please do verify the data gateway you're trying to reach effectively exists. 🙂

     

    Hope this helps you, vkarumanchi  ğŸ™‚

     

    Was my answer anywhere helpful?

    Show your appreciation by simply marking my reply as solution or throw it a kudo.

     

    Hop on the data train and get connected @LouSegers