Forum Discussion
Failed to update data source credentials: Cannot open server 'aplabs-dev-sql01' requested by the log
Hello - I am currently in my company's test envionrment trying to connect my BI solution to the SQL server via On-Premise Personal Gateway. When I am in Power BI service and click "edit credentia...
Hi! First I would suggest you using the OnPremise Standard mode instead of the personal. Unless you are using python or R it's a best practice to go with the standard. Then you need to configure sources there.
There error sounds like the host of the SQL Server is preventing IP Addresses to connect. You should talk with the DBA and get access to the DB for the IP address where the gateway is installed and the user trying to connect.
I hope that helps,
P/D is this hosted on premise or an Azure VM? is the gateway in a different server?