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tonyagc91's avatar
tonyagc91
New Member
5 years ago

Failed to update data source credentials: A network-related

When I prepare a report on Power Bi, extracting the data from SQL Sever successfully through the desktop app. When I publish it on app.powerbi.com, and I try to either Refresh or Schedule refreshs, I get this issue. It is impossible for me to update my reports because of this issue. Please assist, thanks!

1 Reply

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi tonyagc91 ,

     

    There could be several reasons you get these error messages. Follow the below steps to see if you can resolve the issue.
    Step 1 - Check that you can ping the SQL Server box.
    Step 2 - Check that the SQL Services are running.
    Step 3 - Check that the SQL Server Browser service is running.
    Step 4 - Check that you are using the correct SQL Server instance.
    Step 5 - Check that you can find the SQL Server.
    Step 6 - Check that TCP/IP and Named Pipes are enabled.
    Step 7 - Check that allow remote connections for this server is using.
    Step 8 - Check the port number that SQL Server is using.
    Step 9 - Check that the firewall is not blocking access to SQL Server.
    Step 10 - Check that the Service Principal Name has been registered.

     

    Best Regards,

    Jay