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Marrafeiro's avatar
Marrafeiro
Icon for Helper I rankHelper I
6 years ago

Fail creating gateway. try again

Hi all, I have 2 powerbi accounts, one is student another is enterprise. I want install the gateway in Windows Server 2016 with my enterprise account, but the problem is when i'm creating the gatewa...
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nickyvv's avatar
nickyvv
Icon for Most Valuable Professional rankMost Valuable Professional
6 years ago

Hi Marrafeiro, as I understand from you question you are not able to install the on-premises gateway on a server environment?

Please make sure you have read the Requirements and related considerations.

For example, it has to be a 64-bit system and cannot be a Server Core installation.

  • v-kelly-msft's avatar
    v-kelly-msft
    Icon for Community Support rankCommunity Support
    6 years ago

    Hi Marrafeiro ，

     

    Have you already logged in one account of on-premise gateway in your computer?If so ,you have to log out first,each computer can only log in one account.Then use the recovery key to log in the account you need.

    Here is the reference.

     

     

    Best Regards,
    Kelly
     
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