Forum Discussion
Fabric Virtual network data gateways - offline
- 2 days ago
Hi h_l_de_boer,
Besides the known certificate issue already linked, it's worth ruling out that the gateway is simply asleep. That is by design, and it is the most common reason a VNet data gateway "works for a while, then shows offline".
A VNet data gateway is a managed container that is deallocated after a period with no queries. In the UI that shows up as offline/inactive. It starts again on the next request, but that cold start can take a few minutes, and a refresh or a test connection that arrives in that window can fail.
Manage connections and gateways -> Virtual network data gateways -> select the gateway -> Settings -> "Inactivity time before sleep" (default is short) -> raise it to cover the gap between your scheduled refreshesIf raising that doesn't explain it, these are the other things I would check, in order:
capacity -> F SKU paused / scaled down overnight? gateway goes with it (common when the capacity is paused by automation to save cost) subnet -> delegated to Microsoft.PowerPlatform/vnetaccessLinks, enough free IPs for the number of gateway members DNS / NSG -> private endpoints resolve from that VNet; no NSG / route table change blocking outbound certificate -> private CA SQL cert (known issue above)A practical workaround while testing: schedule a lightweight refresh, or a pipeline Lookup on a tiny query, just before the main refresh window. The gateway is then already warm when the real load starts.
So my overall approach would be:
check gateway status right before a failure -> asleep vs truly down asleep -> raise inactivity time before sleep / warm it up first down -> capacity paused? subnet IPs / delegation? DNS + NSG? cert -> register root CA (known issue mitigation)AI-assisted drafting: AI was used to help structure and phrase this response. I reviewed and validated the technical content before posting.
h_l_de_boer
This is not usual behaviour, most probably the firewall rules in your domain or network settings issue, the better approach is to diagnose this step by step.
Propose Solution:
- Check the gateway's auto-shutdown settings.
- Verify VNet connectivity, DNS, and network security rules.
- Review gateway diagnostic logs to identify the root cause.
- Check Microsoft Fabric's known issues for any related service incidents.
(https://support.fabric.microsoft.com/known-issues/
)
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