Forum Discussion

evgenyg's avatar
evgenyg
Helper I
8 years ago

External Data Refresh Failed

Hello!

I create connection to Power Bi Service in my excel workbook. Then I uploaded this book to Power BI Service.

 

 

 

 

 

When I try to change filter I get then error "External Data Refresh Failed". What could be the cause of the error?

 

 

 

 

 

 

 

 

 

Need Help

3 Replies

    • evgenyg's avatar
      evgenyg
      Helper I
      8 years ago

      Thanks for the answer! But I'm not sure. Do I need a gateway to connect to Power BI Service ? 

      Where should it be installed ? I am trying change filter in web browser. Not on my local machine.

      • v-yuta-msft's avatar
        v-yuta-msft
        Community Support
        8 years ago

        Hi evgenyg ,

         

        If your data source is local, you should install a gateway(personal or on-premises) on your machine. In addtion, the machine which will be installed a gateway should not be a domain controller. 

         

        Regards,

        Jimmy Tao