Forum Discussion

dirkkoch's avatar
dirkkoch
Icon for Helper III rankHelper III
3 years ago

Error Installing Data Gateway (personal mode)

Hi,    I am trying to install a data gateway (personal mode) but after opening the .exe file I always get the following error. I am installing the newest version and I have no other data gateway in...
Need Help
Show and Tell
Tips and Tricks
GilbertQ's avatar
GilbertQ
Icon for Super User rankSuper User
3 years ago

Hi dirkkoch 

 

Can you make sure in your Add/Remove programs that you do not see anything for the Power BI Gateway?

 

Also make sure that there are no folders names for "On-premises data gateway" in the folders below?

 

 

  • dirkkoch's avatar
    dirkkoch
    Icon for Helper III rankHelper III
    3 years ago

    No, I searched for both "data" or "gateway" but nothing to be found in neither folder.