Forum Discussion
Error in service cloud trying to connect to rds Amazon Postgres
Hi all,
I have a uploaded to service cloud a report that i made using postgres connector . This postgres is located in the Amazon Cloud as rds.
As is a cloud database, i don't need gateway to refresh this dataset but , when i try to configure the credential in service cloud i have suffering an error like this:
Could you help me in order to solve this issue?
Thanks
2 Replies
- v-robertq-msft
Community Support
Hi, Anonymous
According to your error message, you can try the following steps:
- Restart the windows firewall service
- Reboot the problematic machine
- Restart the “TCP/IP stack”. Run CMD as administrator, type “netsh int ip reset resetlog.txt” to reset TCP/IP.
- Try to temporarily disable antivirus.
You can also follow these links that may help:
Best Regards,
Community Support Team _Robert Qin
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
