Forum Discussion

Tsanka's avatar
Tsanka
Icon for Kudo Collector rankKudo Collector
10 years ago

Error "Couldn't retrieve the data for this visual. Please try again later."

Often when opening reports published to web (embed code) some of the visuals are displayed with an error "Couldn't retrieve the data for this visual. Please try again later.". The same report opens f...
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Tsanka's avatar
Tsanka
Icon for Kudo Collector rankKudo Collector
10 years ago

larabraghetti, Anonymous,

 

Have you registered a case? If not, I will do it and we shall wait for MS response.

majdkaid22's avatar
majdkaid22
Icon for Helper V rankHelper V
10 years ago

Tsanka Anonymous larabraghetti 

 

same going on here in Dubai. I had to delete the whole dataset and all associated reports/Dashboard thinking it was some sort of glitch and still when I published new Report, I got the same error you guys getting

  • majdkaid22's avatar
    majdkaid22
    Icon for Helper V rankHelper V
    10 years ago

    Anonymous Tsanka larabraghetti

     

    the visualizations worked for me when I used Chrome. please give it a try guys

    • Tsanka's avatar
      Tsanka
      Icon for Kudo Collector rankKudo Collector
      10 years ago

      Thanks, majdkaid22, but I believe you have been lucky for a moment.

       

      I am constantly checking it and up to now the functionality is extremely unstable. Things might look well now (on Chrome/IE) and not in a couple of hours.

       

      I know that the embed code functionality is in a preview stage, however I am really getting tired of all this ...

      • Tsanka's avatar
        Tsanka
        Icon for Kudo Collector rankKudo Collector
        10 years ago

        I have registered a support ticket #116022293593399. Hope somebody from the support team to look at it.