Forum Discussion

Tsanka's avatar
Tsanka
Icon for Kudo Collector rankKudo Collector
10 years ago

Error "Couldn't retrieve the data for this visual. Please try again later."

Often when opening reports published to web (embed code) some of the visuals are displayed with an error "Couldn't retrieve the data for this visual. Please try again later.". The same report opens f...
Need Help
larabraghetti's avatar
larabraghetti
Icon for Helper II rankHelper II
10 years ago

Hi,

 

we have the same issue on reports that usually works fine.

Please, could you fix the issue?
Thanx
Lara

Tsanka's avatar
Tsanka
Icon for Kudo Collector rankKudo Collector
10 years ago

larabraghetti, Anonymous,

 

Have you registered a case? If not, I will do it and we shall wait for MS response.

  • majdkaid22's avatar
    majdkaid22
    Icon for Helper V rankHelper V
    10 years ago

    Tsanka Anonymous larabraghetti 

     

    same going on here in Dubai. I had to delete the whole dataset and all associated reports/Dashboard thinking it was some sort of glitch and still when I published new Report, I got the same error you guys getting

    • majdkaid22's avatar
      majdkaid22
      Icon for Helper V rankHelper V
      10 years ago

      Anonymous Tsanka larabraghetti

       

      the visualizations worked for me when I used Chrome. please give it a try guys

      • Tsanka's avatar
        Tsanka
        Icon for Kudo Collector rankKudo Collector
        10 years ago

        Thanks, majdkaid22, but I believe you have been lucky for a moment.

         

        I am constantly checking it and up to now the functionality is extremely unstable. Things might look well now (on Chrome/IE) and not in a couple of hours.

         

        I know that the embed code functionality is in a preview stage, however I am really getting tired of all this ...