Forum Discussion

Tsanka's avatar
Tsanka
Icon for Kudo Collector rankKudo Collector
10 years ago

Error "Couldn't retrieve the data for this visual. Please try again later."

Often when opening reports published to web (embed code) some of the visuals are displayed with an error "Couldn't retrieve the data for this visual. Please try again later.". The same report opens f...
Need Help
larabraghetti's avatar
larabraghetti
Icon for Helper II rankHelper II
10 years ago

Hi,

 

we have the same issue on reports that usually works fine.

Please, could you fix the issue?
Thanx
Lara

  • Tsanka's avatar
    Tsanka
    Icon for Kudo Collector rankKudo Collector
    10 years ago

    larabraghetti, Anonymous,

     

    Have you registered a case? If not, I will do it and we shall wait for MS response.

    • majdkaid22's avatar
      majdkaid22
      Icon for Helper V rankHelper V
      10 years ago

      Tsanka Anonymous larabraghetti 

       

      same going on here in Dubai. I had to delete the whole dataset and all associated reports/Dashboard thinking it was some sort of glitch and still when I published new Report, I got the same error you guys getting

      • majdkaid22's avatar
        majdkaid22
        Icon for Helper V rankHelper V
        10 years ago

        Anonymous Tsanka larabraghetti

         

        the visualizations worked for me when I used Chrome. please give it a try guys