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Tsanka's avatar
Tsanka
Icon for Kudo Collector rankKudo Collector
10 years ago

Error "Couldn't retrieve the data for this visual. Please try again later."

Often when opening reports published to web (embed code) some of the visuals are displayed with an error "Couldn't retrieve the data for this visual. Please try again later.". The same report opens fine in the service.

 

Does anybody experience the same and do you have an idea is this an issue of the service or of the report?

 

Thanks

Tsanka

Need Help

14 Replies

  • larabraghetti's avatar
    larabraghetti
    Icon for Helper II rankHelper II
    10 years ago

    Hi,

     

    we have the same issue on reports that usually works fine.

    Please, could you fix the issue?
    Thanx
    Lara

    • Tsanka's avatar
      Tsanka
      Icon for Kudo Collector rankKudo Collector
      10 years ago

      larabraghetti, Anonymous,

       

      Have you registered a case? If not, I will do it and we shall wait for MS response.

      • majdkaid22's avatar
        majdkaid22
        Icon for Helper V rankHelper V
        10 years ago

        Tsanka Anonymous larabraghetti 

         

        same going on here in Dubai. I had to delete the whole dataset and all associated reports/Dashboard thinking it was some sort of glitch and still when I published new Report, I got the same error you guys getting

  • Anonymous's avatar
    Anonymous
    Not applicable
    10 years ago

    Same goes here. Most of the visualizations display error Can't Display the Visual.

     

    Wat the hell is going wrong these 2 weeks PowerBI team? I have got a training session with a whole bunch of my client users tomorrow morning. 

     

    Please fix this ASAP.

     

    Thanks.

  • Michael's avatar
    Michael
    Regular Visitor
    10 years ago

    Any news on this? I've a R-Script Visual which works perfectly in PowerBI Desktop. However when published to PBI Service I'm getting

        "Couldn't load the data for this visual"

        Couldn't retrieve the data for this visual. Please try again later.

        Activity ID ab064f46-1003-4fcd-a7c7-2a6b03c3fc52
        Time Thu Apr 14 2016 09:18:44 GMT+0200 (W. Europe Daylight Time)
        Version 13.0.1100.319
        Cluster URI https://df-msit-scus.analysis.windows.net
     
    I've tried to set the different URL options like scriptVisualEnabled=true or sandboxVisualEnabled/Disabled but with no success. In the community I found a sample including a screenshot showing this visuals in the services. Link
    I've also tried different accounts also with no success.
     
    Is there any help on this available?
     
    Regards Michael
  • wynhopkins's avatar
    wynhopkins
    Icon for Most Valuable Professional rankMost Valuable Professional
    10 years ago

     

    It appears to be related to Row Securty for me  (regardless of who is assigned row security) 

     

    As soon as I create a RLS role no-one can access their dashboards

     

    I had remove RLS (only testing with RLS so no big deal for me at the mo) and un-share and re-share my dashboards for it to start working again

    • Michael's avatar
      Michael
      Regular Visitor
      10 years ago

      Hello wynhopkins,

       

      thank you for your answer. I didn't use RLS at all but I will look into this.

       

      Regards Michael

      • Michael's avatar
        Michael
        Regular Visitor
        10 years ago

        I just found out, that I can export the data to Excel when I click "Export" on the visual. How does this correlate with the error message "Couldn't load the data for this visual"?

        I assume there may be some problems with the Azure ML integration. But this is only an idea.