Forum Discussion

mariat's avatar
mariat
New Member
8 years ago

Error Automatic Refreshing

Hello,

I've got a problem with programmed refreshing. I have setted up a daily refresh with a personal gateway and I have received everyday the following email:

 

 
Microsoft Power BI
 
Oops, something went wrong.
 
 
Next refresh for file name is scheduled for 09/02/2017 03:00:00.
Technical Information:
Activity Id: cc7ac8b8-fe96-41ae-817e-f8623173563f
Request Id: 3a1dacb3-f9aa-45f1-b8b9-2031a6f81103
Cluster Name: WABI-SOUTH-CENTRAL-US-redirect.analysis.windows.net
Refresh Start Time: 09/01/2017 06:01:03Z
Refresh End Time: 09/01/2017 10:10:11Z
Thanks,
Microsoft Power BI
Microsoft Power BI
This email was sent by Microsoft Corporation
One Microsoft Way
Redmond, WA, 98052, USA

I have the latest version of power BI desktop, where the gateway is installed...can anyone assist me ??

Thanks!

5 Replies

  • Greg_Deckler's avatar
    Greg_Deckler
    Community Champion
    8 years ago

    You'll have to open a support ticket on that one, I don't speak correlation ID's. I assume the Learn More doesn't tell you anything useful?

  • mariat's avatar
    mariat
    New Member
    8 years ago

    Hello

     

    I have created a report in power bi desktop which I published online.

    Also I have setted up a automatic daily refresh with a personal gateway.

    But I keep receiveing this email:

     

     
    Microsoft Power BI
     
    Oops, something went wrong.
     
     
    Next refresh for Consultas Reporting is scheduled for 09/02/2017 03:00:00.
    Technical Information:
    Activity Id: cc7ac8b8-fe96-41ae-817e-f8623173563f
    Request Id: 3a1dacb3-f9aa-45f1-b8b9-2031a6f81103
    Cluster Name: WABI-SOUTH-CENTRAL-US-redirect.analysis.windows.net
    Refresh Start Time: 09/01/2017 06:01:03Z
    Refresh End Time: 09/01/2017 10:10:11Z
    Thanks,
    Microsoft Power BI
    Microsoft Power BI
    This email was sent by Microsoft Corporation
    One Microsoft Way
    Redmond, WA, 98052, USA

     

    Desktop version is updated.

    Can anyone assist me?

     

    Thank you!

  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    Community Support
    8 years ago

    Hi mariat,

     

    1. Which data sources does the dataset get data from? 

    2. As you are using personal gateway, please try to update personal gateway to the latest version On-premises data gateway (personal mode). 

    3. Please run the Fiddler with Decrypt HTTPS traffic enabled, then manually refresh via Refresh Now, share .saz file with us. 

     

    Best Regards,
    Qiuyun Yu 

    • mariat's avatar
      mariat
      New Member
      8 years ago
      Hi and thanks for your reply:
      Please find my comments on each point..
       
      1- I have two different sourses:
      a) SQL,to add credentials I used Basic method of autentication.
      b) Web, conected to an OneDrive files. , to add credentials I used Anonymous method, is this ok? Beacause on the other options: Windows, Basic or OAuth2 I am not sure what should I put.
      2-I have the latest version.
      3- I am sorry but I do not know what "run the Fiddler with Decrypt HTTPS traffic enabled," means..
       
      thanks!
      • Greg_Deckler's avatar
        Greg_Deckler
        Community Champion
        8 years ago

        If connecting to OneDrive, use OAuth and put in your Office 365 credentials or Microsoft Live credentials.