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rbriga's avatar
rbriga
Icon for Impactful Individual rankImpactful Individual
3 years ago

Email Alerts by Specific Users Upon Reaching a Threshold

Hi, I've been researching this, but couldn't find a definitive answer.

Scenario (Simplified):

I have a table visual that looks like:

Customer Customer Success Manger (Internal Employee) Customer Goal Customer Actual Achieved %
Customer_Name_A Employee_Name_1 200 180 90%
Customer_Name_B Employee_Name_1 300 200% 67%
Customer_Name_C Employee_Name_1 200 250 120%
Customer_Name_D Employee_Name_2 250 200 80%
Customer_Name_E Employee_Name_2 100 150 150%

 

Business Requirement:

Once a month, send an email to each Customer Success Manger (Internal Employee) with a list of customers with less than 100% achieved. For example, Employee_Name_1 (their email is in the dataset) would get this email:

 

"Dear Employee_Name_1, the following customers are not achieving their goals:

Customer Customer Success Manger (Internal Employee) Customer Goal Customer Actual Achieved %
Customer_Name_A Employee_Name_1 200 180 90%
Customer_Name_B Employee_Name_1 300 200% 67%

Browse the full report here: [Link]"

 

How can I achieve those automated emails per user?

If needed be, I can create Power Automate flows and a paginated report.

I would appriciate your help!

3 Replies

  • hey, for this havent see a direct way to do it via power bi service, but you could have it done using power automate. 

    you can do a automatic scheduled task (theres a new preview feature to get a value from a specific object on the power bi dataset but havent try it) make it dowload the dataset to a specific sharepoint location maybe in a excel format or a specific table visual you have filterd with the data u need as, email, result etc. 

    make a second task that activates as soon as the first one finish and make it retrieve the email list one by one and the result to send via a loop function of power autoamte and inside the loop the email to send etc etc. 

     

    hope this give a north or a idea at least. 

    • rbriga's avatar
      rbriga
      Icon for Impactful Individual rankImpactful Individual

      That's an interesting posibility. My organization doesn't broadly use Sharepoint, but perhaps I can make it work. I'll study looping through a mailing list and post here if I could make it work.

      • StefanoGrimaldi's avatar
        StefanoGrimaldi
        Icon for Resident Rockstar rankResident Rockstar

        nice, hope it works if I get any other idea for it will be sure to coma back to the post and send it.