Forum Discussion
Azsxdcfvgb
29 days agoRegular Visitor
[DataSource.Error] Credentials are required to decrypt this workbook
Hi all, I got this error while trying to open an Excel workbook in Company SharePoint. The file isn't password-protected, there are no sensitivity labels. Not sure if it has anything to do with ...
- 29 days ago
Hi Azsxdcfvgb,
Please make an unprotected test copy of the Excel file and refresh it. If that succeeds, the issue is with workbook encryption/sensitivity protection rather than the normal Power BI data-source credentials.
Best Regards,
Maruthi
Azsxdcfvgb
28 days agoRegular Visitor
Hi maruthisp I was able to create a local copy of the file and connect it. The problem might then be with the file. I will ask the file owner to look into this and mark this as solution once confirmed.
Azsxdcfvgb
1 day agoRegular Visitor
The file had organisational level sensitivity label applied but wasn't visible because the label was configured after the file was created I think. I'm able to connect after removing the label.