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Simon_Evans's avatar
Simon_Evans
Icon for Helper I rankHelper I
4 years ago
Solved

Datasource Credentials Invalid

Hi all   I have been able to get the Service now working with the API URL's but when I go to scheduel the refresh of the dataset in the service it comes back saying that datasource cannot be refres...
Need Help
  • ibarrau's avatar
    ibarrau
    4 years ago

    Hi. This can be tricky because it will depend on the API. I have connected in different ways like this. One option would be entering anything to password, if the API really captures the users name it won't matter. The second one is going the other way around, use the token in the password leaving the username blank (that worked for me with DevOps API for example).

    I hope one of those helps 

ibarrau's avatar
ibarrau
Icon for Super User rankSuper User
4 years ago

Hi. This can be tricky because it will depend on the API. I have connected in different ways like this. One option would be entering anything to password, if the API really captures the users name it won't matter. The second one is going the other way around, use the token in the password leaving the username blank (that worked for me with DevOps API for example).

I hope one of those helps 

Simon_Evans's avatar
Simon_Evans
Icon for Helper I rankHelper I
4 years ago
ibarrau wrote:

Hi. This can be tricky because it will depend on the API. I have connected in different ways like this. One option would be entering anything to password, if the API really captures the users name it won't matter. The second one is going the other way around, use the token in the password leaving the username blank (that worked for me with DevOps API for example).

I hope one of those helps 

Thank you so much for this. I had already tried the token in the password field instead and that certainly did not work. However didn't think to just put anything in the password field with the token as the username. Did that and now it is all working nicely. Thanks again!