Forum Discussion

Christine218's avatar
Christine218
Frequent Visitor
7 years ago

Datasets not refreshing

My datasets are not refreshing.  There aren't any errors showing but the datasets do not refresh.  It is CRITICAL that I have current information on my reports.  Any idea how to fix this?

 

Need Help

4 Replies

  • v-yulgu-msft's avatar
    v-yulgu-msft
    Microsoft Employee
    7 years ago

    Hi Christine218,

     

    What is the data source? How did you connect to it? And how did you set scheduled refresh for it? Besides, test whether the displayed data is updated if clicking refresh button manually.

     

    Regards,

    Yuliana Gu

    • Christine218's avatar
      Christine218
      Frequent Visitor
      7 years ago

      The data source is an Excel workbook housed on a Sharepoint site.  I didn't set the schedule refresh.  Those "unprocesed" refreshes are from me hitting the manual refresh after I realized that it wasn't updating. 

      • v-yulgu-msft's avatar
        v-yulgu-msft
        Microsoft Employee
        7 years ago

        Hi Christine218,

         

        From the "Refresh History", I noticed that the refresh type was "Scheduled". Please check again whether you configured scheduled refresh for this dataset.

         

        Besides, please turn off the "One Drive refresh" option for a test.

        Best regards,

        Yuliana Gu