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frandsb's avatar
frandsb
Icon for Advocate I rankAdvocate I
11 years ago
Solved

Dataset Refresh giving unknown error that Bing cannot find.

Attempting to refresh my dataset on powerbi.com is giving following error:

Processing Error:An unexpected error occurred (file 'xmutiltm.cpp', line 332, function 'XMTMStorageFileHelper::CreateOrModifyStorageFile').

I cannot get a search engine to find a single hit on xmutiltm.cpp, nor XMTMStorageFileHelper.  :-(

 

The dataset refreshes without issue on the Powerbi desktop.  I have no leads to what the issue is.  Anyone else encounter this error?

 

Brent

6 Replies

  • Amanda's avatar
    Amanda
    Icon for Microsoft Employee rankMicrosoft Employee

    Hi frandsb, if you are still hitting this issue, would you mind submitting a ticket at https://support.powerbi.com/? That way we can dig deeper into what is causing this problem. 

     

    Thanks!

    • DF10569's avatar
      DF10569
      New Member

      Is there a solution for this issue?  Just updated power bi personal gateway and this error is now happening.