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Anonymous's avatar
Anonymous
Not applicable
7 years ago
Solved

Dataflows always fail to refresh due to "internal error"

I cannot seem to get a single dataflow to work. Even the most simple dataflow that doesn't connect to any data source and just returns static data will fail to refresh with the error:   Error: Inte...
dataflow
  • Galia's avatar
    Galia
    7 years ago

    Hi Davolsen,

     

     

    I've just looked into the logs base on the request Id you provided us. We saw the same problem from other customers and engineering team is working on a fix. We will update you as soon as the fix will be in place.

     

    Thanks,

    Galia

Batchen_Haviv's avatar
Batchen_Haviv
Regular Visitor
7 years ago

Hi Marc, can you please add Request ID and Activity ID (from history excel)?

Thanks

Batchen

marclelijveld's avatar
marclelijveld
Icon for Resolver I rankResolver I
7 years ago

Hi Batchen_Haviv 

Tanks for asking. 
Hereby the log of one dataflow (out of 5 current failing dataflows).

 

Error: Internal error
Request ID: 6ecd61df-4e53-1a7d-4a42-7b2184f69d33
Activity ID: 9a551e6a-7a58-451d-9d9c-76a7f0159821

 

Thanks in advance! 
Marc

  • Batchen_Haviv's avatar
    Batchen_Haviv
    Regular Visitor
    7 years ago

    Hey Marc

     

    We are aware of this problem and a fix should be available by the end of week.

     

    If you wish to overcome it immediately you can rename your entities so they include only letters, numbers and spaces (no special characters) and also verify they don't start with a number.

     

    Thanks

    Batchen

     

    • Ustinovdl's avatar
      Ustinovdl
      Icon for Helper I rankHelper I
      7 years ago

      I get other error every time when I'm trying to refresh the dataflow:

      AzureBlobs failed to get the response: 'Unable to connect to the remote server'. Request ID: 678316e9-7984-55c0-0e87-1f6bd6cd0ea5 Activity ID: 00ebce37-f7cd-4482-83e7-0b68ecb3be59

       

      It's pretty weird because when I create a dataflow It get the preview data every time.

      What I should do?