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Anonymous's avatar
Anonymous
Not applicable
7 years ago
Solved

Dataflows always fail to refresh due to "internal error"

I cannot seem to get a single dataflow to work. Even the most simple dataflow that doesn't connect to any data source and just returns static data will fail to refresh with the error:   Error: Inte...
dataflow
  • Galia's avatar
    Galia
    7 years ago

    Hi Davolsen,

     

     

    I've just looked into the logs base on the request Id you provided us. We saw the same problem from other customers and engineering team is working on a fix. We will update you as soon as the fix will be in place.

     

    Thanks,

    Galia

marclelijveld's avatar
marclelijveld
Icon for Resolver I rankResolver I
7 years ago

Same issue on my side. I do have multiple dataflows, which are all connecting to the same SharePoint directory. For some reason two of them work, and 5 others doesn't... 

Is there an update from the team working on this issue? Is the fix already in place, or maybe a suggested workaround? 

Thanks in advance, 
Marc 

  • Batchen_Haviv's avatar
    Batchen_Haviv
    Regular Visitor
    7 years ago

    Hi Marc, can you please add Request ID and Activity ID (from history excel)?

    Thanks

    Batchen

    • marclelijveld's avatar
      marclelijveld
      Icon for Resolver I rankResolver I
      7 years ago

      Hi Batchen_Haviv 

      Tanks for asking. 
      Hereby the log of one dataflow (out of 5 current failing dataflows).

       

      Error: Internal error
      Request ID: 6ecd61df-4e53-1a7d-4a42-7b2184f69d33
      Activity ID: 9a551e6a-7a58-451d-9d9c-76a7f0159821

       

      Thanks in advance! 
      Marc

      • Batchen_Haviv's avatar
        Batchen_Haviv
        Regular Visitor
        7 years ago

        Hey Marc

         

        We are aware of this problem and a fix should be available by the end of week.

         

        If you wish to overcome it immediately you can rename your entities so they include only letters, numbers and spaces (no special characters) and also verify they don't start with a number.

         

        Thanks

        Batchen