I cannot seem to get a single dataflow to work. Even the most simple dataflow that doesn't connect to any data source and just returns static data will fail to refresh with the error: Error: Internal error Request ID: 67d17199-9d7f-23ca-59f0-aa5534b1b9e2 Activity ID: ec2ef1d5-5e76-4cc7-98b4-da9d03db843a or similar. I've tried everything...different data sources, credentials, different app workspaces. Nothing seems to make any difference, and I can't find any details as to why. Other uses seem to get this issue for a variety of reasons but none seem to apply to me. I'm starting to wonder if it's an account based issue, but I don't know how to access any deeper diagnostic information. Suggestions appreciated.

Hi Davolsen, I've just looked into the logs base on the request Id you provided us. We saw the same problem from other customers and engineering team is working on a fix. We will update you as soon as the fix will be in place. Thanks,Galia

Dataflows always fail to refresh due to "internal error"

32 Replies

Galia
Microsoft Employee
7 years ago
Hi Davolsen,

I've just looked into the logs base on the request Id you provided us. We saw the same problem from other customers and engineering team is working on a fix. We will update you as soon as the fix will be in place.

Thanks,
Galia
- AdamWidi
  Frequent Visitor
  7 years ago
  Is there an update to this issue? I'm seeing the same error.
  - Batchen_Haviv
    Regular Visitor
    7 years ago
    Hi AdamWidi,
    The problem related to MFA issues. We are still working on a fix.
    There might be a workaround, please asked the owner of the dataflow to re-login to PBI. After the re-login try to refresh the dataflow again.
    Thanks
    Batchen
- Anonymous
  Not applicable
  7 years ago
  I just tested my data flows and they are now refreshing.
  
  Looks like the issue is fixed for the moment!
  - AdamWidi
    Frequent Visitor
    7 years ago
    Unfortunately I'm still experiencing this issue.
- Anonymous
  Not applicable
  7 years ago
  I am getting the same error on dataflows. The data was working and then it started failing to refresh. I tried deleting the table and re-adding it, as well as logging on and off.
  
  This is the error I am getting when I download the excel file:
  
  Error: Internal error Request ID: bc8283d5-d44d-406e-f803-e3e94f06b986 Activity ID: 2672c6b9-184a-45c7-aaf6-4ad7be05693c
  - Batchen_Haviv
    Regular Visitor
    7 years ago
    Hi verballi.
    The root cause of your problem is not the same as this thread problem. I am investigating your problem, will update once I will have more information.
    Batchen
marclelijveld
Resolver I
7 years ago
Same issue on my side. I do have multiple dataflows, which are all connecting to the same SharePoint directory. For some reason two of them work, and 5 others doesn't...

Is there an update from the team working on this issue? Is the fix already in place, or maybe a suggested workaround?

Thanks in advance,
Marc
- Batchen_Haviv
  Regular Visitor
  7 years ago
  Hi Marc, can you please add Request ID and Activity ID (from history excel)?
  Thanks
  Batchen
  - marclelijveld
    Resolver I
    7 years ago
    Hi Batchen_Haviv
    
    Tanks for asking.
    Hereby the log of one dataflow (out of 5 current failing dataflows).
    
    Error: Internal error
    Request ID: 6ecd61df-4e53-1a7d-4a42-7b2184f69d33
    Activity ID: 9a551e6a-7a58-451d-9d9c-76a7f0159821
    
    Thanks in advance!
    Marc
Anonymous
Not applicable
6 years ago
Can someone update my dataflows?

I'm with serious problems, i need this update

Cluster URIWABI-US-NORTH-CENTRAL-redirect.analysis.windows.net
ID da atividadec340c107-ac53-42fd-a370-9c9bd61e60ff
Solicitar ID49eda8b9-fd48-49be-90cf-a65acb80ddd1
Hora2019-12-05 12:21:48Z
- brunovarela
  Helper I
  6 years ago
  I advice you to submit a support ticked.
  
  let me know how it goes.
  
  Here's the link:
  https://powerbi.microsoft.com/en-us/support/pro/
zsergey01
New Member
5 years ago
I have a similar problem, the data flow stops and gives an "Internal error" for no reason.
Help solve the problem!

Internal error Request ID: 6443116f-2819-3393-31e5-036f45eaca26 Activity ID: 00000000-0000-0000-0000-000000000000 {"RootActivityId":"6443116f-2819-3393-31e5-036f45eaca26"}
TrangVoJCI
Frequent Visitor
5 years ago
I have a similar problem:
Error: Internal error Request ID: ffec99ef-b8e2-4ded-a47d-3171a15e2b7f Activity ID: d5e28c5d-e7e6-46f4-ad8c-07be6c4b42

Could you help resolve the issue please?
Anonymous
Not applicable
5 years ago
Is there any fix for this problem... getting this error for the dataflow refresh more frequently now

Error: Internal error Request ID: 9fc94b59-83bd-ea98-3a7d-3a13a6ed5238 Activity ID: 055fff0d-eebb-42ef-8dd1-c8dc22c41243
Anonymous
Not applicable
4 years ago
Hello,
do we know anything about global problem? Currenty all my dataflows are failed because of internal error or timed out.
Ecample of internal error:
2021-10-27 13:39:26,DCT Telephony Data Flow,Failed,Odigo Agent Performance,NA,Failed,2021-10-27 13:39:26,2021-10-27 13:39:56,00:00:30.3840,NA,NA,NA,NA,NA,NA,Error: Internal error Request ID: 58a4dc10-19a1-9a10-8e46-4e6675445f37 Activity ID: 425f35b1-43a9-4743-9da3-8bbe593160d8
BI-Geniuz
Advocate I
4 years ago
Having the same problem. Just previewing/evaluating 1 excel file took 66 minutes. Normally takes around 30 secs.
- Anonymous
  Not applicable
  4 years ago
  it looks that it is a global problem: https://community.powerbi.com/t5/Service/Dataflow-service-is-down-today/m-p/2158030#M143251
  - BI-Geniuz
    Advocate I
    4 years ago
    Thanks, I've posted on there as well!
Pramod2699
Frequent Visitor
3 years ago
I have been trying to refresh my dataflow which consists of 6 million rows and around 500 columns I am a premium user this data flow takes around 2 hours and 20 min and then gets failed error mentioned below my data source is MySQL Error: An internal error occurred..