Forum Discussion
Dataflow linked entity error
- 5 years ago
Just to close the loop on this, after a lot of time talking to MS support we discovered through trial and error that the issue was being caused by an out of date gateway.
It was hard to diagnose as the queries using the gateway worked fine, it was only when adding a linked entity that wasn't using the gateway that the error (really unhelpful message and code) occurred.
Hi itchyeyeballs ,
I have reproduced your problem. If you click "add linked entity" and get a grey screen with "We encountered an unexpected error", then clear the cache of the browser and refresh the page. Then you will enter the connection credentials page of the dataflow. It will ask you to sign in. You need to set the gateway to none, and then sign in.
After logging in to your account, select the gateway.
If the problem is still not resolved, please provide detailed error information or the expected result you expect. Let me know immediately, looking forward to your reply.
Best Regards,
Winniz
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
- itchyeyeballs5 years agoImpactful Individual
Hi v-kkf-msft ,
Thank you for getting back to me, I followed the suggested steps, clearing the browser cache solved the grey screen error but still get an OAuth error when logging into the gateway in the final step- v-kkf-msft5 years agoCommunity Support
Hi itchyeyeballs ,
First you need to select the gateway to none, and then sign in. After logging in to your account, select the gateway you need.
If the problem is still not resolved, please provide detailed error information or the expected result you expect. Let me know immediately, looking forward to your reply.
Best Regards,
Winniz- itchyeyeballs5 years agoImpactful Individual
Hi,
Thats what I did, It let me sign in when the gateway was set to none but then when I select the gateway I get the OAuth error.
If I try to proceed with no Gateway I get a different error