Dataflow Gateway Connection Issue

HI Mat42 ,

In reading your explanation it appears that you done pretty much everything I would recommend.  Since you are using the same credentials I am thinking that is at the user level of the PC / browser / location / firewall involved.  Since the error kind of changes I would suggest doing a network trace.  Something like Fiddler.  We can asume that it is not the gateway or connection to the data source as that would either work for everybody or nobody.  And, since the same credentials work for one person they should work for another.

The test would be for the user to turn on the tracking in Fiddler, try to get the data and then see where the block occurred.  That should point you to the culprit.

My thinking is that where the user is located and/or some setting on their machine is what is keeping just them from getting to the data.