Forum Discussion
Dataflow couldn't authenticate with credentials provided
All of a sudden I'm unable to connect to dataflows from within Power BI desktop that I was successfully connected to yesterday. I keep receiving an error that the credentials cannot be authenticated. I have tried clearing both the global and local permissions for the dataflow and reconnecting without any luck. Has anyone encountered this before?
2 Replies
I have not seen this recently. You could check the Issues forum here:
https://community.powerbi.com/t5/Issues/idb-p/Issues
And if it is not there, then you could post it.
If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".Hi Anonymous,
Which data region are your data hosted? What version of power bi desktop did you test? Please provide more detailed information to help us clarify your scenario.
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In addition, you can also test on other devices or try to trace the get data operations to confirm if any request has been blocked or send failed.
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Regards,Xiaoxin Sheng
