Forum Discussion
Data source error, without actual error message
I get this error: I am the gateway administrator myself... How can I troubleshoot this? The error makes no sense, I see nothing wrong in the gateway!!! All t...
Hi Anonymous - To collect logs
Go to Settings > Admin Portal > Audit logs.
Review logs for gateway errors or access-related issues.and gateway logs you can collecct below path:
C:\Users\<GatewayServiceAccount>\AppData\Local\Microsoft\On-premises data gateway\Gateway*.log
could you provide additional details about the data source type (e.g., SQL Server, Excel, etc.) and whether the issue occurs with other data sources
Hi Anonymous,
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Thank you.