Forum Discussion
Anonymous
1 year agoNot applicable
Data source error, without actual error message
I get this error: I am the gateway administrator myself... How can I troubleshoot this? The error makes no sense, I see nothing wrong in the gateway!!! All t...
- 1 year ago
Hi Anonymous - To collect logs
Go to Settings > Admin Portal > Audit logs.
Review logs for gateway errors or access-related issues.and gateway logs you can collecct below path:
C:\Users\<GatewayServiceAccount>\AppData\Local\Microsoft\On-premises data gateway\Gateway*.log
could you provide additional details about the data source type (e.g., SQL Server, Excel, etc.) and whether the issue occurs with other data sources
v-saisrao-msft
1 year agoCommunity Support
Hi Anonymous,
I wanted to check if you had the opportunity to review the information provided. Please feel free to contact us if you have any further questions. If my response has addressed your query, please accept it as a solution and give a 'Kudos' so other members can easily find it.
Thank you.