Forum Discussion
Advocate VData Refresh Errors after Enterprise Gateway upgrade
Any update for you guys? motoray
Long story short after our own support ticket: There is no other option than to change the setting on the gateway as described. I can confirm refreshes no longer fail.
They said that if changing this setting has positive results, it means the underlying cause is a network delay in critical operations. This setting skips the processing of sensitivity label metadata, which is a time-critical operation causing a failure for the wider refresh. Most queries don't have an associated label. An update in the future will include changes to be more resilient with such network latency issues and remove this setting.
motorayI've been out of the office a while, so a colleague has been keeping this going with Microsoft. We were bascially told that they were going to change the configuration to default to True in the config file going forward, but there were no other details beyond that. This has been a most unsatisfatory support experience. Everything worked fine up until about July of last year and then it's been failures since.