Forum Discussion
Data Refresh Errors after Enterprise Gateway upgrade
I hear you on with the frustration. I did finally get to the next level of tech support...and they wanted more logs. I've found two things that brought some relief--but we still see daily refresh failures.
1. For some reason we get Personal mode connections occasionally in our gateway connections list. We do not use Personal gateways. The Personal mode connections don't connect to anything and can't be changed. If we are careful to check and remove these connections, we get fewer failures.
2. I found that one of the gateway cluster servers was very low on hard drive space. I had our server folks increase HDD space on both servers in the cluster and bring them up to a higher spec in line with what Microsoft recommends for gateway cluster servers. There was a noticeable difference in # of refresh failures.
Maybe take a look at those and see whether you can get any relief that way.