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juan_pablo's avatar
juan_pablo
Icon for Helper V rankHelper V
6 years ago

Data doesn't update when republishing a report to the server

Hi, 

I regularly I Publish a report to update it in the server. During the week the Gateway do its job but once a week I must republish the report to change some visuals. 

After publishing, the new visuals can be seen in the server but with old data. In my Desktop version of the report the data is up to date before publishing but once I publish, it returns to the old data but with the new visuals.

How can I solve this issue?

Need Help

6 Replies

  • GilbertQ's avatar
    GilbertQ
    Icon for Super User rankSuper User
    6 years ago
    Hi there

    Is this the Power BI Report Server or Power BI Service?

    have you clicked on the refresh button in the Power BI Service?

    Also make sure that there is no caching on your browser?
  • juan_pablo's avatar
    juan_pablo
    Icon for Helper V rankHelper V
    6 years ago

    I already erase the cache and temporal files. The old data gets visualized in any computer with any browser, it’s stuck no matter if I republish the report or even if the gateway updates the information it always display the old data.

  • Icey's avatar
    Icey
    Icon for Community Support rankCommunity Support
    6 years ago

    Hi juan_pablo ,

     

    I can't reproduce your isssue. Are your visuals custom visuals that you developed?

    If they are, please post it here. Then you will get further help.

    If not, please give me more details.

     

     

    Best Regards,

    Icey

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.