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Jason_1981's avatar
Jason_1981
Icon for Helper I rankHelper I
2 years ago

Data corrupted only with scheduled refresh

I have a report set to automatically refresh daily. The refresh happens with no errors and the refresh time stamp is recorded next to the model in my workspace. But in the report dashboard, the data is wildly inaccurate after auto-refresh. I then go and manually hit the refresh button for the model. After a few minutes the dashboard updates populated with the correct data. Nothing has been changed in the report, just manually pressing the refresh button from my workspace vs. the automatically scheduled refresh. 

 

Here is what data looks like after auto-refresh (all incorrect): 

Then data is correct after manually refreshing: 

 

 

3 Replies

  • aj1973's avatar
    aj1973
    Icon for Community Champion rankCommunity Champion

    Hi Jason_1981 

    It's quite normal that the dashboard takes little longer to refresh than its reports. 

     

    • Jason_1981's avatar
      Jason_1981
      Icon for Helper I rankHelper I

      it's not the problem of time. It is always corrupted after scheduled refresh then fixes after manual refresh. 

      • aj1973's avatar
        aj1973
        Icon for Community Champion rankCommunity Champion

        In that case then something is not right. I would suggest to create a new Dashboard and pin over your visuals.