Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
8 years ago

Dashboard full screen issues

Hello,

 

I have noticed a specific issue when I do a presentation with a dashboard. 

 

1) I connect my computer to a display such as a tv in a conference room. 

2) I navigate to my dashboard and choose the full screen option. (google chrome as browser)

 

When I do this, I have noticed that my dashboard seems to get hung up quite often. The tiles are slow to load and sometimes even as I navigate to the bottom of my dashboard tiles just do not appear at all. Additionally, while navigating inside the reports underneath each tile, I am experiencing hang-ups as well. Once I close out of full screen this is no longer an issue. 

 

Has anyone experienced this issue before? I know that there could be more issues in play than just the power bi service but it seems odd that when I am not in full screen the dashboard works fine.

 

Thanks for your help!

 

-Robert

1 Reply

  • v-jiascu-msft's avatar
    v-jiascu-msft
    Microsoft Employee

    Hi Anonymous,

     

    Please upgrade the Chrome to the latest version. And I would suggest you file support ticket here. I can't reproduce this issue.

    create ATicket

     

    Best Regards,

    Dale