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carlydugger's avatar
carlydugger
Frequent Visitor
9 years ago
Solved

Dashboad Share Not Working - User Cannot See Full Dashboard

  Hi,   Over the past few months to share my dashboard with team members, I simply click the Share button and type in the user's email address. It's always worked great, but I tried to add a...
Dashboards
  • carlydugger's avatar
    carlydugger
    9 years ago

    Yes, it was quite silly actually. The user was some how logged in under our generic marketing login. So when I sent the invite to her personal email address and she clicked accept, it wasn't showing her the dashboard since she was logged in under a different email address.  A quick log out and log back in fixed the problem.

v-haibl-msft's avatar
v-haibl-msft
Icon for Microsoft Employee rankMicrosoft Employee
9 years ago

carlydugger

 

What is the data source here?

Does the user in the same company as you (has same domain name in the email address), or you’re sharing your dashboard to external users?

Does this issue happen to other team members?

Have you configured RLS for your dataset?

How does the user access the dashboard, through the link in invite email, or click the shared dashboard in the left navigation pane in Power BI Serive?

 

Best Regards,

Herbert