Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
5 years ago

Creating great end-user documentation

This is a problem I'm sure has been well solved already:

 

How to make it easy for end-users to find what's available and to get access

 

E.g. an end-user might ask "where can I find a report on sales KPIs"

 

Currently, we get an email. Ideally there would be a self-serve way to answer this question. I'm keen to see if anyone has great examples of how to do this!

2 Replies

  • Greg_Deckler's avatar
    Greg_Deckler
    Community Champion

    Anonymous Hmm, perhaps create a power bi report that lists each report name, url and a tag. Multiple rows for each report so you can have many tags. Publish to Power BI. Create a dashboard. Now you can use natural language query to find reports.

  • AbhiSSRS's avatar
    AbhiSSRS
    Solution Sage

    We usually create a Home dashboard which has various tiles linked to actual reports in an app. These tiles carry a report icon and a short note about the reports.