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Fath_PowerBI's avatar
Fath_PowerBI
New Member
2 years ago
Solved

Creating a Premium Subscription

I created a website to offer my services as a business intelligence consultant and I want to include power bi service to my clients as an advantage edge so i created a cp panel email and i tried to get a premium subscription to power bi service however, the subscription process doesn’t complete and i cannot reach customer support because i cannot sign up to microsoft with this email and when i sign in with my personal outlook email and go to business customer support they ask me to log in with my business email am I missing something here?

Need Help
  • Anonymous's avatar
    Anonymous
    2 years ago

    Hi Fath_PowerBI ,

     

    Thanks for the reply from lbendlin .

     

    Power BI requires a work or school email address. Registration or purchase using email addresses provided by consumer email services or telecommunications providers is not supported. These services include outlook.com, hotmail.com, gmail.com, and others.

     

    You can sign up for a new Microsoft 365 trial subscription and use that email address to sign up for Power BI.

     

    For more information, please refer to the official documentation below:

    Sign up for Power BI with a new Microsoft 365 trial - Power BI | Microsoft Learn

     

    If you have any further questions, please feel free to contact me.

     

    Best Regards,
    Yang
    Community Support Team

     

    If there is any post helps, then please consider Accept it as the solution  to help the other members find it more quickly.
    If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

2 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    2 years ago

    Hi Fath_PowerBI ,

     

    Thanks for the reply from lbendlin .

     

    Power BI requires a work or school email address. Registration or purchase using email addresses provided by consumer email services or telecommunications providers is not supported. These services include outlook.com, hotmail.com, gmail.com, and others.

     

    You can sign up for a new Microsoft 365 trial subscription and use that email address to sign up for Power BI.

     

    For more information, please refer to the official documentation below:

    Sign up for Power BI with a new Microsoft 365 trial - Power BI | Microsoft Learn

     

    If you have any further questions, please feel free to contact me.

     

    Best Regards,
    Yang
    Community Support Team

     

    If there is any post helps, then please consider Accept it as the solution  to help the other members find it more quickly.
    If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!