Forum Discussion
Resolver I"Couldn't load the data for this visual" error for 1 user only
Jerome22 - Assuming you have checked the RLS. Does the report has multiple visuals and only one visual is not loading? Or the entire report is not loading?
Please try the below and see if it works.
1) If the entire report is not loading, it might be worth adding the user to the report and dataset permissions (click on the dots and select Manage permissions on the report & dataset), and check if it resolves the issues.
2) In the Datasource settings, check the data source credentials and see if the option "Report Viewers can only see this data source with their own credentials' is selected. If yes, then turn it off.I added the user to the dataset , yes, this solved the issue...
but the user had access to this dataset, he can access other reports connected to it.
and can access the application deployed, so he is member of the global group in place in the company.
it's very very strange.
I'll check with the persons in charge of the security to validate all the membership of this user.
Solution SpecialistJerome22 - Assuming you have checked the RLS. Does the report has multiple visuals and only one visual is not loading? Or the entire report is not loading?
Please try the below and see if it works.
1) If the entire report is not loading, it might be worth adding the user to the report and dataset permissions (click on the dots and select Manage permissions on the report & dataset), and check if it resolves the issues.
2) In the Datasource settings, check the data source credentials and see if the option "Report Viewers can only see this data source with their own credentials' is selected. If yes, then turn it off.
Jerome22I added the user to the dataset , yes, this solved the issue...
but the user had access to this dataset, he can access other reports connected to it.
and can access the application deployed, so he is member of the global group in place in the company.
it's very very strange.
I'll check with the persons in charge of the security to validate all the membership of this user.
- gauthamboppana
Jerome22 - Cool, that's great to hear. If my post helped you to reslve your issue, then please give a thumbs up and consider Accept it as the solution to help the other members find it more quickly. Thank you.
- gauthamboppana
Jerome22 - Hope my resposne helped you to resolve the issue. Can you mark my post as a solution. It will help other users with similar issue.
Also, I would ❤ Kudos if my solution helped. It is a token of appreciation!
Thank you very much !