Forum Discussion
Couldn't load the data for this visual - web
Some users get this error on visuals temporarily while viewing the web for several hours and then it goes away without any change, then it affects other users, and so on, what is the problem? is this a bug?
Couldn't load the data for this visual
The operation was cancelled by the user.
Please try again later or contact support. If you contact support, please provide these details.
Activity IDee13dc58-9675-4120-a98d-1c3b2d90b4d4
Request ID7f46610d-ad81-07c9-ecf1-c692871e6d29
Correlation ID95ca7b24-517d-7caa-2a68-1f194249b97e
TimeTue Apr 02 2024 13:13:28 GMT+0400 (Gulf Standard Time)
Service version13.0.22973.64
Client version2403.4.18690-train
Cluster URIhttps://wabi-north-europe-g-primary-redirect.analysis.windows.net/
6 Replies
Hi, ALKhateeb
Verify that there were any known issues or maintenance activities at the time the error occurred by visiting the Power BI service status page. This can help determine if the issue is due to a temporary service outage.
Some errors, derived from the Power BI service, take precedence over errors that originate from the visual code. You can check the following link:
Power BI visuals display warning icon - Power BI | Microsoft Learn
If you're using the Denodo connector in DirectQuery mode, be aware that visuals may display an error for more than 20 minutes after a Denodo Server restart or a brief period of going offline. The workaround for this particular scenario is to restart Power BI Desktop or the on-premises data gateway. You can check the following link:How to Get Your Question Answered Quickly
Best Regards
Yongkang Hua
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Still, I didn't get the answer this issue affects random users for some time then it goes away, this issue started from February until now, and I don't think maintenance activities go all this time, I used the default visuals and I don't use Denodo connector
What are the datasources behind the visual? Is it working in Import mode?
Yes import, oracle database source
